After
similar cases in the United States this week came the iPhone 4 a resident of St. Paul fire while being recharged, the outlet by the bed, says the student Ayla Tiemi of 18 years. “I woke up with sparks and smoke coming from the iPhone. I had to turn off the breaker room to get him up the wall outlet and turn on a fan to remove the strong smell of burning was that, “said Ayla, who was asleep when the machine caught fire.
users of Apple devices from 12 years, Ayla says he bought the smartphone in France in January this year. This invalidates the warranty in Brazil, according to Apple. Unlike other company’s devices, the iPhone is not protecting the world. It ensures that the smartphone was being loaded on board with the official Apple charger.
Photo by reader burned your iPhone 4
“I contacted Apple Brazil by 0800 and the clerk said they were not responsible for my iPhone, since it had been bought in France. After that, I decided to send an email to Tim Cook (CEO), “says the young woman to receive a response relations executive director of Apple, Stuart McKenzie, asking for her phone number and serial number of the unit to take care of case. “I never had any problem with my other Apple devices and felt disrespected by treatment in Brazil,” said Ayla, who also owns an iPad and already had an iPhone 3G.
Contacted byMacworld Brazil , the advice from Apple to Brazil confirmed that the warranty is not worldwide, but this is a case that needs to be “treated promptly.” In addition, the data requests of the owner of the device as well as the iPhone photos burned to the local unit came in contact with Tayla – which was made shortly before the publication of the report.
Accident case appliance also damaged the iPhone and the chip carrier
According to the lawyer Renato
Opice Blum, coordinator of the law school FGV digital, Apple probably will change the iPhone without major hassles.
“From the point of view of legislation it (Ayla) has two rights, the exchange of the appliance by addiction – a defect, for example, as seems to be the case, which is in Article 18 of the Code of Consumer Protection . In addition, there is the possibility of compensation referred to in Articles 12, 13 and 14 of the Code if it is proved that there was any harm, have been very upset by the accident, have been without the smartphone just when I needed to do some important task or to physical harm, such as the burning of some other valuable item from the iPhone, “explains Blum Opice.
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