Friday, December 2, 2011

iPhone: spread complaints on the web - Diário do Nordeste

Sao Paulo. The Brazilian student Ayla Mota, 18, sent to the iPhone Blog (blogdoiphone.com) a complaint that has been replicated extensively on the Internet: the Apple device (model four), bought on a trip to France, caught fire during the night.

“put to bear on the outlet side of the bed. seconds before I woke up to witness the burning iPhone,” said the student, who lives in Sao Paulo, in a letter to the blog. “Do not hurt me. But what if I were holding?”

And there on the web, similar complaints from other countries.

Other complaints

According to sites such as International Business Times (www.ibtimes.com), a passenger on the Australian aviation company Regional Express realized within the aircraft, which began its four iPhone “turns red and drop a dark smoke. “

The site also reports that in 2009 there were reports of other” terrible explosion “of iPhones in the UK and the Netherlands.

When contacted, the Brazil reported that Apple will replace the Brazilian student’s cell and that the device should be delivered next week. But the company said that the phone “is the only Apple product that has only in the country in which it was bought,” and not global. Ayla Mota was not located for comment on the outcome of the case. The company said that these events are “isolated and are being monitored.” Polyanna Carlos Silva, supervisor of institutional Pro Test, consumer protection association, says that even if the rule is the collection of the warranty of a product is made in the country of origin.

But now points out that there are decisions court at first instance (therefore not definitive) famous brands responsible for defects in their items even outside the country of origin.

As for the specific case of the student, Polyanna says that you can open a lawsuit against Apple asking for compensation for moral damages. “What happened was an accident of consumption.”


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