Renault launches unique application of the “Renault Assistance ‘for iPhone
Renault in Brazil have developed a unique application for
Renault Assistance service – technical assistance program and emergency
mechanical, with a 24 hour, seven days a week – to the mobile
iPhone. With this application, which is free and available for download on
“App Store”, the brand of vehicle owners now have a more
how to drive so fast, convenient services offered by
Renault Assistance program.
The application “Renault Assistance ‘for iPhone enables
activate the emergency service for GPS, track the progress of assistance
with arrival time information from the winch, find (with address and
telephone) to the nearest Renault dealership and track record of
assistance of his car.
This application can also be used in devices iPad
or iPod touch, but to gain access to its facilities (except the option
“Call for Assistance 24″), the appliance must be connected to the Internet
(Wi-Fi or 3G).
“At first, this tool is available
for devices with IOS operating system (iPhone, iPad, iPod touch), but
we are already working on the development of this application to other
mobile platforms such as Android, used by other brands. Renault is a
of the first brands to offer consumers this feature
Brazilians, “said Luiz Fernando Pedrucci, Client Director, Quality and
Service of Renault in Brazil.
The “Renault Assistance ‘for iPhone has four
Menu:
– “Request Assistance” registering the vehicle chassis,
can request the service is technical assistance and / or mechanical assistance of the
Renault Assistance, sending its location, which is determined by GPS
Integrated phone,
– “My assistance” enables customers to track the
ongoing assistance, such as: information arrival time
winch to the repair site
– “Dealers”: Using the GPS device is
possible to determine the location of the vehicle and identify utilities
Renault closer, and you can plot a route to get to the point
sale of the brand.
– “Call Assistance 24″ Feature available
only on iPhone, allows the customer to make a phone call to 0800 0555615
(Toll free) for Central Renault Assistance.
In addition to the above, the application also contains a link to
the brand’s site, the www.renault.com.br, where the customer can complete line of
Renault vehicles.
To install the application, interested parties should make the
download it. To do so, just click on the “App Store” look
for “Renault Assistance BRA” and select the application (free). From
hence, the customer can enter the chassis of your vehicle so that it is saved
automatically on application.
Renault Assistance
The “Renault Assistance ‘is a technical assistance program
and mechanical assistance, with 24-hour service, seven days a week, which
provides a technician to repair on site, where it is not
possible on-site repair, removal of the car to the customer
dealer near you.
If implementation of the repair takes longer than 24 hours, the
“Renault Assistance” may, depending on the case, bear the costs of
accommodation and transport the client to their city of origin or
a spare car available to the client.
The “Renault Assistance ‘is offered free of charge to
Customers who purchase a Renault 0 km, lasting for two years
passenger cars and one year for commercial vehicles, and the
owners of Renault passenger cars may renew it for another
years.
Customers interested in more
information about the “Renault Assistance” and / or other programs and services
after sales of Renault can contact the Customer Service
(SAC), 0800 0555615 (toll free) or by site
www.renault.com.br.
id=”HrCanalMateriaSep”
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